Urban Rhythm's Response to Coronavirus

The Urban Rhythm team appreciate the ongoing community concern about the Coronavirus (COVID-19). We have been careful to keep abreast with the developments.

Showroom

We ask for your patience and respect for our staff's well being. Therefore, please be mindful of your social distance.

Please know that we value and respect you whether you have chosen to be vaccinated or not. We will endeavour to serve everyone to the best of our ability. At this unprecedented time, we ask for your patience and understanding, especially for our staff and management.

Please use email to contact us where possible, even when stores are open, as our showroom phones may not always be attended, especially when staff are busy attending to in-store customers.

We welcome you to book a showroom appointment (when we are open) or phone consultation with us. One of our team will contact you via email or phone.

Request your Consultation here.

Sign up to our email list to get access to our Home Magazine, along with tips to get the best looking interior on your street. Sign up here.

Head Office & Warehouse

The best way that you communicate with us via email ask@urbanrythm.com.au or our Contact Us Form.

We will endeavour to provide the same great service that we have always provided, however it may take us a little longer to respond than usual. 

Order Fulfilment

Given that the vast majority of products we sell are Australian, and made right here in Melbourne, our ability to fulfil orders was severely affected by the Victorian Government's mandates.

For those who have been inconvenienced, we offer our apologies and thank you for your understanding. 

Deliveries

Our partner delivery team regularly sanitise their hands. Their health and wellbeing is also being monitored carefully.

Customers scheduled to receive goods will be contacted prior to delivery to ensure that they and their household are well to receive their order. 

On behalf of the Team at Urban Rhythm and our Partners, thank you for your ongoing support and understanding.

Wishing you and your family the very best in health and happiness.

The Urban Rhythm Team

 

For further information please contact us at ask@urbanrhythm.com.au or via our Contact Us Form.